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Privacy Policy

A legal disclaimer

The information provided on this website is for general informational purposes only. Str8 Up Removals makes every effort to ensure the accuracy and reliability of the information presented, but we do not guarantee that it is free from errors or omissions.

No Professional Advice

The content on this website does not constitute legal, financial, or professional advice. You should seek appropriate independent advice tailored to your circumstances before acting on any information found here.

Service Availability

All services advertised on this website are subject to availability and may change without notice. Pricing, service areas, and schedules are also subject to change at our discretion.

Limitation of Liability

To the fullest extent permitted by law, Str8 Up Removals accepts no responsibility or liability for any direct, indirect, or consequential loss or damage arising from the use of this website, our services, or reliance on the information provided.

Third-Party Links

This website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those sites and encourage you to review their terms and policies.

Copyright Notice

All content on this website, including text, graphics, logos, and images, is the property of Str8 Up Removals unless otherwise stated and may not be reproduced without written permission.

Privacy Policy - the basics

At Str8 Up Removals, we are committed to protecting your personal information and ensuring your privacy is respected. This policy explains how we collect, use, store, and disclose your personal when you engage with us through our website, by phone, email, or in person.

What Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Pickup and delivery addresses

  • Details related to your move (e.g., inventory size, property access)

  • Payment details (for invoicing and confirmation purposes)

  • Any other information voluntarily provided through forms or direct communication

2. How We Collect Information

We collect your information when you:

  • Fill out a quote request or contact form on our website

  • Call or email us to request a service

  • Engage with us through social media

  • Book or complete a move with us

3. Why We Collect Your Information

We use your personal data to:

  • Provide removal and related services

  • Offer quotes and respond to enquiries

  • Communicate about bookings, updates, or issues

  • Process payments and issue receipts

  • Comply with our legal obligations

  • Improve our services and customer experience

4. Disclosure of Information

We only share your information when necessary and in connection with the services we provide. This may include:

  • Subcontractors, removalists, or staff involved in your move

  • Financial institutions for payment processing

  • Legal or regulatory bodies, if required by law

We never sell or rent your personal data.

5. Data Security

We take reasonable measures to protect your personal information from misuse, loss, and unauthorised access. Our systems are secured, and staff are trained to handle data confidentially.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it's inaccurate. To make a request, please contact us directly using the details below.

7. Website & Cookies

Our website may use cookies to enhance user experience and track analytics. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated date. Continued use of our services means you accept the latest version.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Str8 Up Removals
Phone: 0415095754
Email: str8upremovals@gmail.com

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